As 2023 comes to an end, we want to reflect on the past year and share our team’s accomplishments. From achieving the highest BRC rating to our service team keeping customers running, here are our top achievements of 2023.
Our dedicated service technicians recorded over 5,300 service hours in 2023 repairing packaging equipment for our customers. This number does not include the countless hours of phone troubleshooting, machine and parts research, and paperwork that our team provides for our customers.
Our Wausau, Wisconsin, facility achieved the highest grade of AA during its most recent BRC audit. The British Retail Consortium (BRC) is the leading trade association for the UK food industry, and its objective is to ensure product integrity during storage and distribution. This assures our customers that the products we provide are of high quality and comply with all regulations.
Our highly skilled service team repaired 507 strapping and banding tools throughout 2023. Our fast and efficient turnaround time minimizes downtime for our customers to ensure their packaging operations are back running as soon as possible.
Rocket Industrial has invested more than $50,000 in professional development for our employees, fostering continuous learning, and promoting career growth. Other benefits that Rocket Industrial offers to our employees are flexible scheduling, generous paid time off, and paid sabbaticals for milestone anniversaries.
For the eighth consecutive year, Rocket Industrial has been certified as a Great Place to Work. Through an anonymous survey, 84% of our employees’ said Rocket is a great place to work, 27% higher than the average U.S. company. Our team’s dedication is the driving force behind our success.
Committed to making a positive impact in our communities, our employees contributed 580 volunteer hours in 2023. Paid volunteer time off for employees is just one of the ways Rocket Industrial gives back to the community and our team.
As 2023 comes to an end, we are excited for what's to come in 2024. Contact our packaging experts for help solving any of your packaging challenges.