In honor of Thanksgiving our offices will be closed Thursday, November 26th and Friday, November 27th. Our offices will reopen Monday, November 30th.
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Service & Repair

Service Request

Schedule service, find parts, and request manuals.

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Our goal, keep you up and running.

Delivering quality support is how we stand behind the products we carry. We bring our clients peace of mind knowing that the products we provide come with our service support. Packaging equipment has key parts that wear out over time. From Handheld Banders to Case Sealers (inquire about our tape head repair program), Rocket Industrial is ready to service and anticipate problems by offering proactive preventative maintenance programs.

View our current service rates.

On Call Service 24 hours a day

On-Call Service

24 hours a day, always ready to help. Packaging equipment doesn’t stop at 5pm so why should we? Rocket Industrial service technicians are on-call ready to answer your quick question or provide a service repair when time is critical.

On site repair and service

Mobile Repair Center

We bring our service shop to you. Our repair vehicles are equipped with all the tools and parts ready to get the job done. A service technician can come directly to your facility to fix your equipment problem.

Parts sourcing available

Parts Sourcing

Have an older model machine or just having problems finding the right part? Count on Rocket Industrial’s large network to access over 500,000 different parts. Need a service manual for your packaging equipment? Our manual library has you covered.

Bander Repair Shipping Label Request

If you've received a bander repair shipping container here is where you can request your shipping label.

We Are Ready to Help

Schedule equipment service, find the parts you need, or check out the OEM manual. Ask about our Equipment Trade-In Plan.

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